Can't buy my own label name?

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1

Hello, I’m preparing a new release.
For my former releases I had my own custom label (Sound Devices). In the new system, I’m an AMPLIFY member: I know that the only option I have to customize my label is to pay a one-time fee. I’m OK.
The problem is, it seems impossible to use this feature to buy my own label name (Sound Devices, that I had used with my former releases). Is this right ? Seems to be a strange policy…

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hi @EMBmusic , I’m forwarding your question to @Carlos from the Team :v:

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Hey @EMBmusic,

I’ve forwarded your issue to our team. I’ll get back to you as soon as I have more info :slight_smile:

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4

Thank you Andi!

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Thank you Carlos!

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Hey @EMBmusic,

I’ve added an invoice to your dashboard. Please get back to me once you’ve paid it and we’ll make the change to a custom label so you can use it regardless of your current subscription :slight_smile:

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7

I’ve just paid the fee! You can now create the custom label and I will be able to finalize my release :slightly_smiling_face:

Thank you so much to @Carlos, @Andi and all the team.

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8

Hey @EMBmusic,

Our team will now take care of it! I’ll let you know once the change has been made :+1:

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9

Update: All done, you can now select your label name and finalize your release :white_check_mark:

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Yes @carlos, I’ve just seen that! Good job from everyone here, thank you!
I’ll send my release today or tomorrow :heart_eyes:

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