Hello Guys !
I asked for a payout the 12nd june and I still didn’t receive it, it is marked as “Pending”, can anyone please look into that and let me know when I’ll get the amount to my paypal account ? Thank you
Hello Guys !
I asked for a payout the 12nd june and I still didn’t receive it, it is marked as “Pending”, can anyone please look into that and let me know when I’ll get the amount to my paypal account ? Thank you
okey thank you very much for this information
I’ll wait 'til they reach me out about the issue, thank you
Hello @mazousan,
If your payout is still marked as “Pending” passed the normal 30 business days, it means that our team is running some additional checks before our payment can be initiated. As a result your payout may be delayed as these checks and verifications take time. Don’t worry though, we’re doing our best to make sure you get access to your revenue ASAP
(DELETED BY ADMIN)
What kind of additionnal checks ?
This is not even a huge amount but this helps paying my rent
Can I expect it to get it within a week ?
@mazousan, do not share this kind of information publicly.
The different checks that our accounting team are running cannot be detailed here, however we’re making sure you get access to your revenue ASAP.
I cannot tell you when you will receive the payout. Please be patient.
Best,
oh sorry I didn’t know, thanks but if you can help making it a little faster I am not against.
Is this a one time check or will it be checked everytime ?
@mazousan, no worries
Unfortunately I don’t know whether these checks have to be run everytime or not (this is being taken care of by our accounting team) but I can assure you that they are doing their best to validate the payment as soon as possible.
Thanks for your patience and understanding!
Got the money, thank you for your help !