Payout not receive after 5 months

[cuongdao]

Cannot receive my payouts via Paypal after 5 months already. The status is always “pending”. Can you check? I asked so many times.

[cantheproducer]

Hey @cuongdao

Thank you for your message.

@Carlos will get back to you shortly.

Best regards,

[Carlos]

Hello @cuongdao,

I’ve forwarded this to our accounting team and I’ll get back to you via DM once I have more info. For now, thanks for your patience