Payout status still "Pending" after 4 months

I have requested a Payout on 28th Apr 2023.
it has been 4 months but the Status is still “Pending” and i have not yet received the money.
please help.
my login is (DELETED BY MODERATOR)
thank you

Hi @sootheshop

Please do not share personal information such as email addresses in the community.

@Carlos will get back to you shortly.

Best regards,

2 Likes

sorry i should not have included my email.

thank you for helping!

1 Like

Hey @sootheshop,

I’ve forwarded this to our accounting department and I’ll get back to you via DM once I have more info on this :slight_smile:

Until then, have a nice weekend!

2 Likes