Nuestro single no se ha publicado en nuestra cuenta de Spotify, sino que se ha generado una nueva cuenta con nuestro mismo nombre, y se ha publicado ahí.
Hello @volverasiquem
thank you for your message.
@Kuo or @Melani will get back to you shortly.
Best,
hi @volverasiquem , welcome to the Community! let’s ask @Kuo to take a look at this, can you please post the link to your song, the link to the wrong artist profile and the link to your artist profile?
Link to the song (published in wrong Spotify profile): Spotify
Link to the wrong artist profile (newly created, we would like it to disappear): Spotify
Link to our artist profile: Spotify
Thank you very much in advance.
Hey @Andi and @cantheproducer , made it really fast!
@volverasiquem I sent a request to Spotify to make the correct link! Please note that it generally takes up to 3 weeks for the platforms to process these changes, so we thank you in advance for your patience.
Once it’s done, make sure to go to your iMusician Dashboard and link your artist name to your new Spotify and Apple Music artist profiles by following these steps: Release On The Correct Artist Profile | iMusician. This will make sure that both platforms assign your next release to the correct profile!
Happy friday all!
We already have more releases programmed for this november and we would like to assure this mistake will not happen again. Is it possible to change those links in an already-programmed release?
Thank you.
It is important to point that we already followed those steps included in that link “Release on the correct Artist Profile”.
Hello @volverasiquem
Short info for you. You can expect an answer from @Melani next week. No one from the Team works at this time and on weekends.
Thank you for your patience and have a nice weekend
Happy new week all @cantheproducer and @volverasiquem
If the artist profile is connected to the artist name on your dashboard, then the release should be assigned correctly. I’ve made a note on our system to make sure of the correct link!
Kudos for your music and wishing you a great day!
All the best,