2+ weeks in quality check – can I pay additional fee to expedite?

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1

Hi,

I’m a new AMPLIFY+ member and I paid for my release on July 3rd for standard delivery (release on August 14). It’s been more than two weeks, and it’s been in quality check ever since. @Carlos, if I pay an expedited fee, will this be solved asap?

The plan said it will take 2 weeks and I didn’t have the option to expedite: I can’t start promoting my project without confirmation it’s been delivered to DSPs and if I don’t have the pre-save link. I really hope this can be solved ASAP.

Thank you.

2

Hi johnthomas,

I currently face the exact problem like you… my song is still in quality check for more than a week now!! Never had this before with iMusician. Even the support does not answer since Thursday!! :frowning:
@Carlos: my EAN: EAN 4071624032629

Best wishes,
Rob

3

Hey @johnthomas @Robbey

Please refer to the delivery times listed here: How long does it take for iMusician to deliver my release? | iMusician

Kind regards,