Hello.
I got 4 requested payouts on April, July, August and October. But now it still pending. What problem with it?
Thank you
1 Like
Hello @Skymedusa
Thanks for your message.
If the status of your payout is still “Pending” after 30 business days it means that the team is running some additional checks before the payment can be initiated. As a result, your payout may be delayed as these verifications take time but, in any case, we are doing our best to give you access to your revenue as soon as possible.
Please, check here for additional information on the status:
@Carlos will get back to you shortly.
Best,
3 Likes
Hey @Skymedusa,
Thanks for reporting this. We’re looking into it and we’ll let you know once we have more info. In the meantime, thank you for your patience.
Best,
3 Likes
Hello @Carlos
How about for my payouts. It have been so long. Please have a look.
Best regards.
1 Like
Hello @Skymedusa,
Some verifications need to be made on your account before we can validate your payout requests. We will get back to you in due time, for now we thank you for your patience.
Best,
2 Likes