Account Amplify+ disappear with email address change!


I am contacting you here because there is an issue following the change of email address associated with my account.

I normally have an Amplify+ subscription.
My old email address associated with the account is: (DELETED BY MODERATOR)

I recently requested a change of email address.
However, I had used this new e-mail address some time ago to create a new iMusician account, then deleted this account when I realized that it was simpler to simply change the e-mail address of my account.

But, by changing the e-mail address of my (DELETED BY MODERATOR) account, I’m now connected to the deleted account, which is totally empty and unsubscribed.
I no longer have access to any of my data.

I only have this community e-mail address to contact you, in the hope that you’ll be able to resolve this issue as quick as possible. I have an upcoming release for the july 7th.

I look forward to hearing from you.

Hey @up2down :v:

Please do not share personal information such as email addresses in the community.

@Carlos from the iMusician Team will contact you via DM for any specific information he needs to solve your issue, but please do not share your information here!



Ok. Thanks for your reply ! Sorry it’s my first use here, I will not share personal informations again.


@up2down, I’m already taking care of your request via e-mail.


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