Account recovery

Hello,

my account email address was recently updated by your support team after I confirmed my identity. However, I am now unable to log in.

When I try to reset my password, I do not receive any recovery email, even though I am using the new, updated email address.

Could you please assist me with recovering my account?

Thank you in advance for your help!

Best regards,
L.C

1 Like

Hello @contimusic

I tag the iMusician support @Carlos to give you assistance with recovering your account

https://www.youtube.com/@A2D_official

3 Likes

Please sign up with your new email address rather than log in. Your account will automatically be linked to your new email :slight_smile:

1 Like

Hi Carlos, that worked - thank you very much!

2 Likes