Again is the Leadsinger AT the Wrong Position ... Pay 10eur for corection

[CS_Suedschwarzwald]

The TAG lead singer is at the wrong person - Song information - apple music

I startet my relase at 14.07.2025 and now i saw that the “lead singer” is at the wrong person. I think its a metatag? I try to change it in the imusician acount at the SONG. But now question is: Is there a regular synchronization between imusician and all the shops like apple music, amazon, youtube and so on… [cs_korrektur]

on 04.09.2025 i payed 10eur for this corection. until Totay… Nothing happens. In Apple store its wrong.
So when will this right?

now 24 days past
kind regards
Christian Schäfer

[Andi]

hi @CS_Suedschwarzwald I’m forwarding your question to @Carlos from the Team to check on this

[Carlos]

@CS_Suedschwarzwald

Nothing happens

After you’ve paid, you need to send us a message to request the modification

[CS_Suedschwarzwald]

i Do this and the Support ask me What to change.
i describe / wrote this like above here written.

then i get an Info that it Tages about 4 days to change on All Plattforms

but nothing happens
as i wrote on Apple music it is wrong and AT All other Plattforms

please change this
thanks

[Carlos]

Hey @CS_Suedschwarzwald,

Right, I see that we already sent a request to Apple earlier this month. We’ve sent a new request and hopefully they’ll take care of it promptly this time.

Now it’s up to them to update their database, so if you don’t see any change in the next couple of weeks, unfortunately we won’t be able to do anything else to help you

[CS_Suedschwarzwald]

Is it possible to see what imusician sending at all platforms?
Or is that sending what actually in the account is?
Here is screenshot.

Or how is this process regulated?
Thanks

[Carlos]

@CS_Suedschwarzwald

Or is that sending what actually in the account is?

Yes, what we send to the shops is what you see on your iMusician dashboard

[CS_Suedschwarzwald]

OK thats what in the dashboard is. So actally nothing is change.
I checked it at applemusic and see screenshot

So if nothing will change then I should get back the 10EUR.
I think a refund is now the fairest way to finished this conversation.

Or any other idea?

[Carlos]

Hey @CS_Suedschwarzwald,

We’ll try one last update request to see if Apple can make the change as requested… Please get back to me if you don’t see any change by the end of next week.

[CS_Suedschwarzwald]

Between this time i am brainstorming about the imusician dashboard.

I search the Tag “leadsinger” in the category from the song “stand up and cry” where every person is listed .
But i cant find this Tag.

So can someone in the tecnic Look why there is no Selektion.

I changed the leadsinger to Percussion at Markus Albrecht

And at Christian Schäfer i changed it to "Gesang " cause the Tag "leadsinger " nothing appears.

Maybe a tecnical Software Problem from imusician?

[Carlos]

@CS_Suedschwarzwald

I search the Tag “leadsinger” in the category from the song “stand up and cry” where every person is listed .
But i cant find this Tag.

That’s normal, the tag “Lead singer” doesn’t exist. It’s either “Singer” or, if you want to be very specific, you can also select “Lead vocals”.

[CS_Suedschwarzwald]

Hi Carlos,
ok at apple music nothing changes see screenshot today 20.10.2025.
So thats the time to get a refund of the 10EUR?
Or other ideas ?

And im the imusician acount under track these are the correct datas.
So I request a refund of the 10EUR

[Fabiola]

Hi @CS_Suedschwarzwald,

We are sorry to hear that the metadata on Apple Music has not yet been updated. Our Delivery Team has been informed and will double-check everything to ensure it’s processed correctly.

Please note that, since the modification was already completed and submitted to the platforms by our team, we’re unfortunately unable to offer a refund.

We really appreciate your patience and understanding as we work to resolve this.