Album is released via a wrong Artist Page with the same name

Hello iMusician-Team,
today we released our first Album which unfortunately is now shown on spotify and iTunes music under another artist with the same name. We need an own artist page there. Could you please help me out to fix that fast?

This is our Album “Hinter den Türen” published via the wrong spotify profile:

We have no artist page yet.

All the best,
Konrad

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Could you give me an answer what to do now?

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hi @PirolKonrad1 I’m asking @Carlos to take a look at this :v:

Thank You! Now we have our own Profile with Album But there is still a Single Listed which is Not from us. Could you adjust that?
All the best! Konrad

please post the link to your profile and to the wrong release :v:

“Blossom” is the song from another artist called also Pirol:

Thats our profile:

Thank you!

On Apple Music our Album is also listed under a different Artist. We need our own Page there as well.

Only the first Album is ours.
Thank You!

@PirolKonrad1 can you please share for both Apple Music and Spotify:

  • the link to your release
  • the link to the incorrect artist profile

Thank you!

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Hello Carlos, i’ve the same problem with my last and first release “CORBACS” album “L’Oxymorie”.
This problem is on Apple Music and Deezer (maybe others):
Can you help us please to have our own artist page on every platform ?

  • the link to our release
  • the link to the incorrect artist profile

Thank you !

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Spotify

Our page:

Wrong Release from another artist on our page:

Apple Music
Wrong artist Page (we need our own):

Our own Release:

Bonjour @CORBACS,

Je vois que vous nous aviez contacté par email et les demandes de corrections ont déjà été envoyées à Deezer et Apple Music. Il n’est pas nécessaire de doubler vos demandes :wink:

Belle journée à vous :slight_smile:

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Can you please solve that issue???!!!

Could you just give me at least feedback about what is happening? I asked 18 days ago, to solve this. I dont want to be rude but this is just a bit annoying…

hi @Carlos and @Fabiola , can you please take care of @PirolKonrad1 's request? :v:

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The requests have been forwarded, it’ll take 3 weeks to be processed.

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You deleted the wrong Album from our page. Now there is only the Single left which came from the other/wrong artist called Pirol, which I asked you to remove from our page. Please check my last messages, I explained it twice. Please change this back fast.

… could somebody take care of this please?

hi @PirolKonrad1 , I’m tagging @Carlos :v:

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Hey @PirolKonrad1,

Sorry but I’m pretty sure you asked for your own artist page, so that’s what we’ve requested to Spotify :point_down:

In any case, the single Blossom is from 2022, which is older than your release so this is not your artist profile. Your music has landed on someone else’s profile, who just happens to have the same artist name as you :slight_smile:

This is your new artist profile and you can request access to it by following these steps! Also, please make sure to link your artist name to the correct profile in your iMusician dashboard, so that doesn’t happen again.

This is ridiculous. We could have fixed that with one call and now we are writing here for one month with only misunderstandings, not from our side, and it gets harder and harder to explain. Your support system does not work, at least in our case. This is our music we spend a lot of time producing and finally publish it and then we have to deal with this mess. Sorry!

30 days ago you created our own profile after our album was released via an other artist with the same name. This was our page we then put photos and videos on via the spotify for artist page: https://open.spotify.com/intl-de/artist/4ycDNbdaMdiiW7HMnW6vxS?si=ptAt5DYLScao81llCP-amA

Then I asked if you could remove the Song “Blossom” from the other artist called Pirol which landed somehow on our page. But you did not remove the song Blossom but instead you removed our album “Hinter den Türen” to the other artist page. Could you change that back? If you dont understand this please give me a call. I can send you my number in a private chat…
Anyways, have a good time!