hello,
so i think amazon analytics are having a bug, ive been geting 50 streams on average per day on amazon music and on 2nd august the streams droped to 0 in an instant and its been 0 ever since. i doubt that everyone stoped listening to my music instantly and i have a feeling it is more of a bug then people not listening. so what is going on ? can somebody explain ? and when will it reflect the proper streams as it was reflecting before ?
hi @the0blips , let’s ask @Melani from the Team if she knows something about that
Hello @the0blips, thanks for your message.
If you are monitoring such streams data on Amazon Analytics, then I would advise you to get in touch with their support. Unfortunately, it is not possible for us to check on their platform.
If you talking about Music Analytics instead, please note that there might be 2-5 business days delay to retrieve data for us. We do have an integration that is retrieving such information and delay might occur. Plus, as a general information, we experience that streams that are made on the last days of a certain month, they are usually added to the beginning of the month that follows. Therefore, I would advise you to wait a bit.
Hope this helps and have a great day!
All the best,