Bank transfer longer than usual

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1

Hello everyone,

I made my November Revenues bank transfer on the 15th of November (same date as received), but still hasn’t any payment in my bank account (REVOLUT)

Can someone check this and also, my dashboard for the transfer is not displaying the correct status of those transfers, most of them are received but shows (pending)

Thanks in advance and happy christmas !

Liam

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2

Hello @liamphanmusic

Thanks for your message.

@Carlos will get back to you shortly.

Best,

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3

Hey @liamphanmusic,

I’ve forwarded your request to our team, we’ll get back to you in due time!

For now, thanks for your patience and happy holidays to you too :slight_smile:

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4

any news?

5

@liamphanmusic,

Not yet, we’ll let you know when we do. Thank you for your patience in the meantime :slight_smile:

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6

I also let you know that your revenues graphs analytics is shifted by 1 month ahead (instead of february i have march revenue etc…)

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7

Hey @liamphanmusic,

Thanks for raising this. I’ve forwarded the issue to our tech team so they can fix it ASAP :slight_smile:

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8

This is resolved thanks !

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