I was going to purchase a subscription, but it is attached to my profile, and it will not cancel. WHY? I want to repurchase because I have a discount code, but when I try to buy the subscription, it keeps telling me I have an old invoice. When I hit cancel the invoice, it won’t go away.
I have never had so much trouble trying to give a company money in my life. why is it so difficult to 1. get a discount to work, 2. pay for subscriptions, 3. the lack of communication is unsettling
hi @DJGruvhard , I´m forwarding this to @Carlos from the Team 
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Hey @DJGruvhard,
Thanks for reaching out to us! I’m sorry to hear you’re having issues with your subscription, however I don’t understand what you mean by “it is attached to my profile”.
Could you please explain a little more clearly what the problem is so I can help you? 
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when i go to try to buy amplify subscription. it won’t let me. when I try to hit the button to buy. it says there is an old unpaid invoice in my cart that only opens up. then when I go to my cart and hit cancel. it doesn’t do anything its still there. it won’t cancel the old order so I can purchase another one
I don’t know why, but I have had problems joining. I tried to join during the Christmas sale and had problems with my card going through. I called my credit card, and they unblocked it. The next day, I tried, and the sale disappeared before Cyber Week was over. Now this.
Thanks for your detailed answer @DJGruvhard! I’ve cancelled your old pending invoice, you should now be able to place your order 
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