Cannot access my account

Hello, I have an account on iMusician since 2010, however I cannot acces it anymore. I just tried changing my password and there was no message sent to my e-mail account. Also when i tried to sign-up for this forum there was no activation link sent to my mail. I used a different address now to get on the forum. Can you help me access my account?

Hey @Potato2 have you checked your spams and made sure we’re not included in any of your “undesirable” list?

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Hey,
Yes I checked both. Also when I try to login with my normal password I get the message: “The provided credentials are invalid, check for spelling mistakes in your password or username, email address, or phone number.” I never changed any of this, but it is a long time ago that I logged in for the last time. Did something change?

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No nothing changed on our end. It just looks like you’re trying to log in with incorrect credentials (most likely the email address is not the right one).

I never changed my e-mail adress. I even have the first e-mail I got from Imusician still in the inbox. Is there maybe a way you could check what e-mail adress corresponds with my account? (In the unlikely case someone else changed it)

Have you released any music from this account?

Yes. Am I allowed to share the info about the release here?

Yes, just share the title and artist name :+1:

The title of the release is A Bitter Epilogue and the artist name is Deathbox.

Thank you. Please check your DMs :email:

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