Cannot login

abcdef · April 7, 2025, 4:07pm

I forgot my password and I didn´t get a code from you to my verified mail (none in the spam either). How shall I proceed?

Andi · April 7, 2025, 7:02pm

hi @abcdef , I’m tagging @Carlos from the Team to take a look at this

Carlos · April 8, 2025, 6:32am

Hey @abcdef,

You can reset your password here: https://auth.imusician.pro/reset?_ga=2.64124646.8317873.1744093117-170255648.1744093117

abcdef · April 9, 2025, 5:48pm

Hi, yes, I have tried that, but I don´t get a code (not in the spam either).

Carlos · April 10, 2025, 4:43am

Then you’re either checking the wrong mailbox or you’ve placed us on a spam list. Please meake sure your address is set up properly and that it allows us to send you emails.

abcdef · April 10, 2025, 5:43am

No, I get regular emails from you, but not the code. Pls, advice.

Carlos · April 28, 2025, 6:01am

Hey @abcdef, sorry I was away for a bit. Did you manage to reset your password?