Cannot receive my payout via Paypal after 40 days already. The status is still “pending”. Can you check? Thanks.
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Hello @cuongdao
I tag @Maurizio and @Carlos from iMusician support to check your pending payout.
The support is closed during holidays.
A2D
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Hi Carlos,
It’s the “16 Nov 2023” one.
Thanks.
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thanks @cuongdao,
have you received the 20.09.2023 one ?
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Yes.
Thanks.
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Thanks for confirming @cuongdao,
I’ve forwarded the request to our accounting team and we’ll get back to you via DM once we have an update. Until then, we thank you for your patience
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