Cannot receive payout via Paypal

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1

Cannot receive my payout via Paypal after over 30 days already (Requested on 13 Dec 2023). The status is still “pending”. Can you check? Thanks.

2

hi @cuongdao , it can sometimes take a little longer than 30 calender days (it’s 30 workdays in fact) but I’ll anyway tag @Carlos here to see if there are further issues with your payment :v:

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3

Hey @cuongdao,

As @Andi explained, payouts require minimum 30 business days to be processed. For now, I invite you to just be patient while it’s being taken care of by our accounting team.

Best regards,

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