Cannot receive payout via Paypal

Cannot receive my payout via Paypal after over 30 days already (Requested on 13 Dec 2023). The status is still “pending”. Can you check? Thanks.

hi @cuongdao , it can sometimes take a little longer than 30 calender days (it’s 30 workdays in fact) but I’ll anyway tag @Carlos here to see if there are further issues with your payment :v:


Hey @cuongdao,

As @Andi explained, payouts require minimum 30 business days to be processed. For now, I invite you to just be patient while it’s being taken care of by our accounting team.

Best regards,