Card payment fails

I try to issue a release and when paying I get a rejection, the card is working, I have money on it. What could be the problem…?

(PICTURE DELETED BY MODERATOR)

2 Likes

Hello @Darden

Thanks for your message.

Please do not share personal information such as invoice numbers in the community.

@Carlos will get back to you shortly.

Best,

3 Likes

Hey @Darden,

I’ve checked your dashboard and I see that the invoice has been paid, everything’s in order on our end :slight_smile:

3 Likes