CAUTION, WE’RE AWARE OF CUSTOMERS BEING TARGETED BY MALICIOUS ACTORS ATTEMPTING TO GAIN ACCESS TO THEIR ACCOUNTS.
We’re aware of certain instances of malicious actors impersonating (or attempting to impersonate) iMusician support via email.
Please read the following:
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The genuine iMusician team will NEVER ASK YOU FOR YOUR PASSWORD. We do NOT need your account password to do what we do, if you’re ever asked for it then just STOP the communication and let one of the team know asap.
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DO NOT POST YOUR EMAIL ON THE COMMUNITY (unless it is in a DM to a member of staff) - this appears to be the most common method malicious actors are using. If you see an email posted then please Flag it!
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iMusician staff members can be identified by the shield after the name and flair on the profile image.
Please let us know below if you are seeing any malicious actors messaging you.