Charged twice

Hi there
I think I’ve been charged twice. It’s the first time I’ve distributed a song with iMusician and after loading up the song I paid. I then received an email stating, that the quality assurance team has found some issues. I fixed the issues and paid again.

1 Like

Hello @Jonas1 :wave:

Thanks for your question — I’m tagging iMusician support. @Carlos will get back to you with the official details.

:level_slider::control_knobs: A2D Techno - YouTube

1 Like

Hey @Jonas1,

Yes, instead of simply correcting the release you somehow re-created it (with the right metadata this time) and paid for it again. I’ve cancelled your initial order and refunded the invoice in promo credit which you can re-use for any purchase on our platform.

Regarding the second release you ordered, it was approved and delivered to the stores on the 18th of june :slight_smile:

Kind regards,

1 Like