Hi there
I think I’ve been charged twice. It’s the first time I’ve distributed a song with iMusician and after loading up the song I paid. I then received an email stating, that the quality assurance team has found some issues. I fixed the issues and paid again.
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Hello @Jonas1 ![]()
Thanks for your question — I’m tagging iMusician support. @Carlos will get back to you with the official details.
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Hey @Jonas1,
Yes, instead of simply correcting the release you somehow re-created it (with the right metadata this time) and paid for it again. I’ve cancelled your initial order and refunded the invoice in promo credit which you can re-use for any purchase on our platform.
Regarding the second release you ordered, it was approved and delivered to the stores on the 18th of june ![]()
Kind regards,
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