CID not working after almost a year

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1

Hi team,

I write in regards to the following release:

This album was released on may 2022 (almost a year ago) however the CID is not active yet. When the tracks get uploaded to youtube, they are not recognized and when I check at the release on my imusician account it a appears as if I never paid for the service (which I did).

Could you please take a look and tell me what is going on?

Thank you and have a great day!
CID

4

Hello @soundfiction,

I have deleted some informations (barcode and invoice details) for your safety, and addressed your issue to our YouTube Content ID experts. I’ll get back to you asap :+1:

5

Thank you, I’ll be waiting for your prompt resolution.

6

Hi Maurizio, any update?

7

Hey @soundfiction,

I’m glad to confirm the issue has been fixed :star_struck:

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8

Thank you. I’m glad it was fixed. Could you please tell me what the problem was and why did it take so long to be fixed?

9

Got tracks from up to 2019 that are still not in CID… Would love a DM to fix this up asap.

10

Bonjour mon dernier album n’a pas non plus n’a pas le logo CID , Pouvez vous corriger le problème , YouTube ne détecte pas mes clip de ma chaine personnelle merci

11

wow I thought I was the only one… I really would like to know what the issue is, also a compensation should be put in place, I think

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12

Bonjour @ITUMI, je vous ai contacté par message privé