Greetings Team iMusician,
Some months ago, I attempted to create a Tidal Artist profile (through their portal at https://artists.tidal.com/login), and waited, expecting their process to take some time. After months or waiting (and reattempting, thinking I may have done something wrong), I contacted their support email, and after a few exchanged emails, they insisted I need to take it up with you. Excerpt from email:
“Because this change requires specific data from your distributor, you’ll need to make your request directly from them, and they’ll work with us to make sure your profile gets updated.”
I am trying to claim profiles for “myster_ex” (at myster_ex on TIDAL) and “elkaroo” (at Elkaroo on TIDAL), since I have released albums from these artists through iMusician, expecting my user email to align with both services.
Request your assistance/advice on how to provide Tidal the details they need to validate my Artist account to claim those profiles.
Many thanks in advance,
Tony