Delay in receiving our payouts

Ask a Question Payments & Payouts
1

Hi there!
We hope this message finds you well. We are writing to express our ongoing concern regarding the delay in receiving our payouts on your platform. Despite the stated 30-days payout timeline, we have experienced significant delays over the past three months, with our most recent payout now overdue.

We kindly request that you prioritize this matter and provide a resolution as soon as possible

1 Like
2

Hey @Fjonamusic,

If your payout is still pending after 30 business days, it means that additional verifications are being run in order to validate the transaction :slight_smile:

Best,

3 Likes
3