Delay in royalty payments

[lamusica]

hello
since october we do not receive royalty payment how come this delay?

[cantheproducer]

Hello @lamusica

Thanks for your message.

@Carlos will get back to you shortly.

Best,

[Carlos]

Hey @lamusica,

Due to your account’s history, some additional verifications need to be made before we can validate the payouts. We will reach out to you in due time, until then we thank you for your patience