Bonjour,
Sur ANALYTICS, le cumul de mes streams de AVRIL était de 9968.
Sur REVENUS le résultat de mes streams de AVRIL vient de tomber: 4257 !
Que se passe-t-il avec votre logiciel de récupération de données ?
Merci pour votre réponse.
Bonne journée
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Hi @DoggyProg, thanks for your message!
It must be said that our Music Analytics tool is retrieving the data with a delay at least 2-5 business days, while Spotify should provide such information in real time.
It also happens that streams count could be adjusted with a bit of time, we always suggest to compare the streams after a timeframe of a month, as counts happened for example at the end of the month can be counted on the beginning on the next months.
Plus, our Analytics tool is currently under development. Our engineers are working on it to make it more efficient and precise. Therefore, not accurate results can be displayed as also stating on the message in the banner.
When comes to streams and revenue, there might be a difference between the number you see on your Spotify Analytics and the actual number of streams that shops paid to us. We receive sales data from the shops themselves every 4 months.
Hope this helps and have a great day!
All the best,
2 Likes
Bonjour,
En analysant mes STREAMS du mois d’AVRIL après téléchargement du rapport, on a ZERO sur 2 de mes EP:
Welcome To My Hell
Rainbow For Everyone
C’est juste impossible car moi-même ou mes amis écoutons régulièrement.
Cela veut dire que mes STREAMS ont été affectés à un autre artiste.
D’où vient le problème ?
Et merci de le résoudre.
Bonne journée
Bonjour,
En complément, merci de rapatrier sur mon compte les STREAMS du mois d’AVRIL des TRACKS suivants :
|Release title |Barcode |Label |ISRC |Track title|
|Rainbow For Everyone|4066218846133|iMD-LAILLY|CH6542360415|We Can’t Go Anywhere|
|Rainbow For Everyone|4066218846133|iMD-LAILLY|CH6542360416|I’m Ready For You|
|Rainbow For Everyone|4066218846133|iMD-LAILLY|CH6542360417|That You Rinse|
|Rainbow For Everyone|4066218846133|iMD-LAILLY|CH6542360418|Your Love Keeps Me High|
|Rainbow For Everyone|4066218846133|iMD-LAILLY|CH6542360419|I Just Want Be Left Alone|
|Welcome To My Hell|4066218742244|iMD-LAILLY|CH6542335461|Welcome To My Hell|
|Welcome To My Hell|4066218742244|iMD-LAILLY|CH6542335462|My Identity|
|Welcome To My Hell|4066218742244|iMD-LAILLY|CH6542335463|Falling Out|
|Welcome To My Hell|4066218742244|iMD-LAILLY|CH6542335464|Do Or Die|
|Welcome To My Hell|4066218742244|iMD-LAILLY|CH6542335465|Say No Lies|
Bonne journée
hi @DoggyProg , let’s see if @Melani from the Team can help you with your issue 
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Hi @DoggyProg, the number of streams that are paid can be different from the number of streams that are gathered by listeners.
The difference can depend on diffferent factors and the shops could have not validated certain streams. However, these reasons are unknown to us and we can only reflect the sales data that shops send to us.
Hope this helps and have a great day!
All the best,
2 Likes
Bonjour,
Que signifie le message:
inconsistent-sales-month-message ?
Merci et bonne journée
1 Like
@DoggyProg veuillez reconsulter votre tableau de bord plus plus d’information sur ce message s’il vous plaît.
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Bonjour Carlos,
Je viens de consulter mon tableau de bord, rien de nouveau…
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Hey there, please check our article here:
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