Hi, IMusician is asking me to pay twice for the same release - and meanwhile said release is suspended…
So on my account I had 2 invoices for the same release, one paid and one unpaid.
And the status for my album is awaiting payment.
Now I canceled the second invoice, but apparently I have to redo the whole process to start distributing - and it’s asking me to pay again…
I looked everywhere to find a chat/customer service and found nothing but a bot…
please help!
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Hello @Nuevaprincipale
I tag the support of iMusician to help you @Maurizio and @Carlos. They are not the real support
A2D
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@Nuevaprincipale your release has been rejected twice by our Quality Assurance team because it contains AI-generated music, which we do not accept.
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