The release of my track SOTULA has been done today but with many problems.
Fisrt the smartlink is empty with no links.
I went on Spotify and Youtube and its okay
But i had to contact directly DEEZER cause my song and the other i release before on May are attached to the wrong artist another Kimia. They are working on it. But i have difficulties with APPLE MUSIC and AMAZON MUSIC.
I made an email at AMAZON MUSIC to explain my situation and claim my artist profile.
For APPLE MUSIC it’s very difficult to reach them vie the form. Can you hel me on these points please?
I tag the iMusician support @Carlos and @Melani to help you on the problem with APPLE MUSIC.
Could you please add the link to your song on APPLE MUSIC and the links of the wrong and good artist profile (if you have one already on APPLE MUSIC), please
We’re checking the Smartlink situation with our team, looks like there’s a bug there. I’ll get back to you on this as soon as I have some news.
We cannot help you with Amazon unfortunately as we cannot issue requests on your behalf for this platform. Follow these steps to request a transfer to a new artist profile and they’ll take care of it for you.
We’ve forwarded the request to Apple, it’ll take them about 3 weeks to move the releases to a new artist profile.
Hi Carlos
Thanks for your feedback, i will follow thé link you gave me to contact Amazon music.
Ok for apple music, thanks a lot. Did you gave thé m’y contact for thème to reach me?
Have a good day and thanks again for your time, clear answers and patience
