Salve!
Per errore ho pagato 2 volte la stessa uscita discografica,
Per cortesia potreste controllare e verificare se mi spetta un rimborso della somma pagata in eccedenza?
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Hello @Simone I’m a moderator doing my best to help you,
I tag @Carlos and @Melani from iMusician support to check your double payments
The support is closed the week-end
A2D
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Hey Carlos
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Hey @Simone,
Our system shows that you had initially created & paid the release “Soffio” (4066218982947) and then, for some reason, cancelled it.
Now, I see that you have re-created and paid this same release, which has a new barcode: 4066218985740.
Anyways, I’ve refunded the release 4066218982947 in Promo Credits, which you can use for any future purchase on our platform
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Thank you so much Carlos
1 Like
@Simone anytime!
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