I’ve tried to subscribe to amplify+ to advance my music journey but every time i pay it takes me to a error page and when I go back to the website, it shows that I’m still on the starter subscription. It shows the purchase as pending but on the invoice it says it’s unpaid. I’ve tried different cards and even on a different device but it ends up the same way. I really want to subscribe, especially with the available discount. Can I please get some help here.
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Hello @Mr_Moneyz
It could be an temporary error.
I tag the iMusician support @Carlos to give you more info this error during subscription.
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Hello ! Same problem here and I have been charged on my bank account…
If @Carlos could help it would be great !
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Hi, thanks for the information. Unfortunately I don’t really understand what you mean by that, could you elaborate. I will be reattempting to subscribe tomorrow. Thanks
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Hello @Mr_Moneyz yes if it is an issue @Carlos from iMusician will contact you
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Thanks for the support, I simply tried again today and it went through. Thanks
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Hello, have you been charged the first time you tried or did your paiement just not went through ?
Thank you very much
When i first tried, the payment didn’t go through and it was left as an invoice. I hope this answered your question!
Thank you, yes it answers my question ! Mine did unfortunatly. @A2D is there anything i could do ?
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Unfortunately I had checked and it DID actually take payment on all those different attempts. I need help, what should I do?
Please check your cash credit balance. The payments have been refunded to your iMusician accounts and you can reuse these funds to replace your orders 
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