Hi everyone, This is my first release

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Hi everyone, This is my first release ever, so I’m not sure if this is normal. I uploaded my track on August 9th. Release title: Erlangen City Artist: Marko_Simon Genre: German Hip-Hop Label: iMusician | Mrecords Barcode: EAN 4071624104418 Planned release date: August 31st Since the upload,…

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Hello @Marko. Could you please specify your question and how we can help you?

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Hello,

Thank you for your message.

I would like to ask if my release scheduled for August 31st will still be delivered on time. My dashboard still says “Waiting for release review” and I wanted to check if this is normal.

Could you please confirm if it will be 100% live on August 31st?

Thank you in advance for your help.

Best regards,
Marko

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Yes, don’t worry @Marko

Your release will be delivered on time for the August 31st release. Our team just needs to process a lot of orders at the moment so it may take a little bit longer than usual.

Best,

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Hi @Marko

Good luck with your first release — I hope it goes well for you.

I am also new to iMusician, and it does seem confusing at times. I am in the process of moving all my music from DistroKid to iMusician, which I have never done before, so it’s a bit of a nerve-racking time for me! :anguished:

I don’t know which iMusician plan you are on. I am on the AMPLIFY plan, which allows me to contact support.

If you are on one of the paid plans like mine, you can also contact support. The Contact Support window can be a bit difficult to find. If you click the “Need help” button in the bottom right of the Dashboard page, a small bot :robot: window pops up. The bot can be helpful sometimes, but to contact support, you need to click the three dots (…) in the top right of the bot window. You will then see a drop-down menu, and the first item is “Contact Support”. Click on this, and you can send them a written message.

I hope this information helps. :+1:

Good luck! :smiley:

Kind regards

Bryan
Tonal Essences