How to obtain the credit note (or accounting document) linked to the payment of our royalties

Ask a Question Payments & Payouts
1

Hello,

We asked for a payment of our royalties in September and we received it on October 27, but we can’t get any accounting document justifying this payment (essential for our association’s accounting).
In our I Musician account, the status of the payment is “in progress” (even though the money was paid almost a month ago), so we can’t download anything.

Could you help me ?

2 Likes
2

Hello @LesScouts

Thanks for your message.

@Melani or @Maurizio will get back to you shortly.

Best,

2 Likes
3

Hi @LesScouts I asked the accounting department to change it. I’ll get back to you asap :slight_smile:

2 Likes
4

Hi @Maurizio Thanks a lot for your message.
I look forward to hearing from you, and until then, have a good day!

2 Likes
5

Hey @LesScouts,

Done :tada:

2 Likes
6

Thanks a lot !