I can’t add bank account (Don’t Have IBAN)

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,
1

I ever can use a Bank account number as IBAN
(and the payout was complete)

but now I think the system was removed my payout details
and now it blank

today I try to add my payout details
by using the bank account number
it error
“Missing country code on IBAN”
In IBAN Box

Paypal doesn’t work in my regions
my latest Payouts is pending (14 Jun 2023)

Email: (DELETED BY MODERATOR)

4

Hello @Kachain-C.R,

Payouts can only be requested via bank account with a valid IBAN or via PayPal. These are the only two methods we accept, as explained here: How To Request A Payout? | iMusician

Best,

5

@Carlos
Can you cancel payout at 14 Jun 2023
Status is still Pending

6

@Kachain-C.R,

I’ve forwarded your request to our team and I’ll recontact you once I have more info. In the meantime, thanks for your patience.

Best,

7

Hello again @Kachain-C.R,

The payout has been cancelled as requested :slight_smile:

Best,