I can’t add bank account (Don’t Have IBAN)

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1

I ever can use a Bank account number as IBAN
(and the payout was complete)

but now I think the system was removed my payout details
and now it blank

today I try to add my payout details
by using the bank account number
it error
“Missing country code on IBAN”
In IBAN Box

Paypal doesn’t work in my regions
my latest Payouts is pending (14 Jun 2023)

Email: (DELETED BY MODERATOR)

2

Hi @Kachain-C.R

Please do not share personal information such as email addresses in the community.

Someone from the iMusician Team will contact you via DM for any specific information they need to solve your issue, but please do not share your information here!

Thanks!

3

@Carlos can you help here? Thank you! :clap:

1 Like
4

Hello @Kachain-C.R,

Payouts can only be requested via bank account with a valid IBAN or via PayPal. These are the only two methods we accept, as explained here: How To Request A Payout? | iMusician

Best,

5

@Carlos
Can you cancel payout at 14 Jun 2023
Status is still Pending

6

@Kachain-C.R,

I’ve forwarded your request to our team and I’ll recontact you once I have more info. In the meantime, thanks for your patience.

Best,

7

Hello again @Kachain-C.R,

The payout has been cancelled as requested :slight_smile:

Best,