I did not log in since 2015, is my account (and my earnings) gone forever?

We have not been active as a band for a couple of years, now it seems my account is gone. The login doesn’t work anymore, I don’t get any emails to my email inbox when I try to reset the password. What can I do to access / administrate my old releases?

Hey @maetze

Since 2015 is definitely quite a while since logging in. As long as your tracks weren’t taken down your account should exist - somewhere.

I’ll ask @Maurizio to get one of the team looking into this for you.

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Hi there @maetze!

I’m sending you a pm so I can have a better understanding and fix the issue for you.