I have paid for my new release but my track is not being delivered

Hello everyone. I have paid for my new track to be released but didn’t receive a confirmation email of my track being delivered and I might need to redistribute it and have to pay again.
I don’t know what to do.

Hey @JoseWy :v:

Thank you for your message.

@Carlos from the iMusician Team will get back to you shortly, and take care of your request.

Best regards

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Hello @JoseWy,

What is the barcode of the release in question please ?