I sent a support ticket more than a week ago but I still haven’t received a reply, even though the chat box mentions a response time of 1–2 business days.
Yesterday I submitted the ticket again to make sure it was received correctly. I also now have the same email address associated with my Community account.
Could you please check if my inquiry was received correctly?
Thank you.
Hi,
I’m still waiting for an answer.
It has been 15 days since I submitted the first ticket and I still haven’t received any reply.
I also resubmitted the inquiry to make sure it was received correctly, but I still have no updates.
Could you help me, please?