I want to contact someone from the support team (preferred in german)

Hi, I’m trying for weeks(!) to get support for an release, that obviously has some mistakes.
I’m slighty going mad because I just need a human beeing, which can help me. That should be possible, in a normal world. Previous to this weird “community support” system I always got good answers via e-Mail. So can anybody tell me how to get in touch with someone from the support preferred in german?
BR Rob

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for German Support please contact @Christoph


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Hey @RRR

Can you specify the issue please? (You can type in German)

@CanMusic thanks for the response, Christoph is out of the office for a few days.


Hi, I would like to add the names of the artists who have collaborated with me in the metadata of my ep, is it possible? (the names of these artists are already present in one of the tracks of my ep)

Hi @RRR Just replied to your message in German. Sorry for the delay. Let’s get this sorted!

Hi @Moses85 Modifications to your release after delivery are only possible if you’re an AMPLIFY+ subscriber.
However, you can just try it out for 1 month and contact us directly via mail and we’ll have a look at your request.