I withdrew the album before it reached quality control. Will I receive a refund?

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1

I chose to withdraw it before publication, even prior to quality assurance. My question is whether I will receive a refund.

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Hello @Yeison

I tag the iMusician support to inform you

A2D

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Hey @Yeison,

Your cancelled order was refunded in promo credit, which you can use for any future purchase on our platform :slight_smile:

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If you withdrew the album before it reached the quality control stage, you may be eligible for a refund depending on the platform’s or service’s refund policy. Some services allow refunds if production hasn’t started, while others may charge a processing fee. Check the specific terms and contact customer support for confirmation.