After you guys decided to delete my bank and PayPal information from my account (for reasons unknown to me) I tried adding my bank info once again, however it says “Missing country code on IBAN”.
Could you please tell me why I cannot add the same bank account I used before in which I already have received payments from you? Thank you!
If your bank/Paypal account was deleted from your dashboard, it means that the information you had initially registered was formatted incorrectly, which seems to be confirmed by the error message you’re encoutering.
Please enter a valid IBAN number consisting of an alphabetical country code, followed by two digits, and then up to thirty five characters for the bank account number
Thank you for your response, however:
- I used that bank account number before and I received money from imusician
- The country I live in does not use IBAN
Perhaps you are not aware but, not every country in the world use IBAN. And again, I already received money from you guys before so I would like to have this sorted as soon as possible please.
Yes, we are aware of it
As explained here :
“In order to initiate a payout via bank transfer you will need to provide a valid IBAN and full bank account holder details. If you do not have an IBAN, we recommend using a payment provider that issues SEPA IBANs such as WISE, REVOLUT, etc. or you can also request the payout via PayPal.”
Thank you for the information Carlos.
So just to clarify, despite I have received payments from imusician before into a bank account from a country that does not use IBAN, now suddenly those payments cannot be made?
That’s what you are trying to tell me?
In addition, I was told by @Christoph the following:
(DELETED BY ADMIN)
Clearly you are able to process payouts without IBAN.
I am starting to think that since I am requesting payouts for releases made with the old rockstar scheme in which you don’t get any commission perhaps this is your way of getting rid of me since you can’t get any more money from me?