A friend of mine created his account using an invalid email adress by mistyping his email adress. He paid for his account but didn’t receive any confirmation because the written mail adress was wrong.
How is it possible to correct that if we don’t know what mistake he wrote?
We need support from someone to fix this problem and there is no chance to reach the company with a support line.
Please contact us: [DELETED BY MODERATOR] so we can solve this issue over the phone.
I recommended this plattform to my friend but will not continue to recommend if something like this is possible.
Kind regards
Deean Andreas Utzinger
The account regarding would be: Joseph Bouhenguel
His Email would be: [DELETED BY MODERATOR]
but as mentioned he typed it wrong and we don’t know how.
The amount (103.90 CHF) was paid on the 2nd of may (2.5.2023)