Log In problem after I changed my mail adress

NotaBene · April 28, 2025, 10:25am

Hi,

I recently made a change of login mail address, received codes and entered them accordingly.
However, today, I’m unable to Login in with new address and password(The provided credentials are invalid…,)

Can You help?

Mladen
Nota Bene

Andi · April 28, 2025, 5:21pm

hi @NotaBene , I’m forwarding your question to @Carlos from the Team

Carlos · April 29, 2025, 6:51am

Hey @NotaBene, have you tried resetting your password?

NotaBene · April 29, 2025, 6:59am

Hi Carlos,

yes, …the problem was on our side regarding wrong mail address…
All is OK now, we make it to enter into Dashboard.

Thank You very much,
sincerely,

Mladen