Mastering won't work?

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1

Hey there. I g-have used several times the mastering possibilities offered by the imusician website, and find it quite good…

…; when it works : i tried mastering two different songs since yesterday and let it work all night long :wink: nothing happened. No mastering at all.

How come?

Thanks

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2

@Cosmann

I tag the iMusician support @Melani to confirm that the Mastering service is working

:level_slider::control_knobs:

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3

Tried again with another song like five hours ago. Still got the “perfection takes time” motto :wink:

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4

Hey @Cosmann,

thanks for the heads up :slight_smile:
Could you please tell me the titles you are trying to master? I’ll ask our Product Team to take a look! Many thanks!

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5

Hi @Cosmann, I forwarded the request to our team and will let you know as soon as they got it !

Best,

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6

Hello @Cosmann, here me back! So we checked the invoices and they refer to old tracks. Can you please tell us the titles of the tracks?

Keep in mind that in order to benefit from mastering service, you must first pay for the service.

Awaiting your response and have a great day!

All the best,

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8

Everything,'s ok now. Thanks

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