Who do I have to contact to remove the songs of mine I found on Amazon, Apple, Beatport, Spotify, and YouTube Music for a complete takedown? One release in stores was cancelled before release yet I see it in all stores too. It is messing up my catalog transfer to another distributor.
hi @djxquizit , I’m forwarding your question to @Carlos from the Team
Hello @djxquizit,
Thanks for reaching out. I’m not sure I understand your request though, can you please explain a little more clearly what the issue is ?
Sure,
EAN 4069493147636
Your system cancelled that release (and I never got the credit back) yet now I find it on Amazon Music and on Beatport ( Xavier Miranda - Cuando Te Miro [Música Chingona En Español] | Music & Downloads on Beatport ). I ended up releasing it through SoundOn when your system cancelled it and it’s messing up with the playlisting.
Separately, EAN 4066218634938 has been in quality check for 2 years and I know it wasn’t approved so I want it cancelled and the payment credited back to my account.
Thanks for these clarifications @djxquizit !
Your release Se Fue (Xavian Remix) (4066218634938) has already been cancelled and refunded in promo credit back in January 2023. Since your recording contained uncleared copyrighted content (you’ve never provided a valid license agreement for it, which is a violation of our terms of service by the way!), we had to reject it.
I’ll get back to you in a bit regarding Cuando Te Miro (4069493147636)
Update: So it looks like the release Cuando Te Miro (4069493147636) was delivered by mistake, sorry about that! We actually contacted you by e-mail on 30.12.2024 to let you know that we detected AI-generated content in this release, which we do not accept unfortunately. You haven’t replied to this email so maybe you missed it!
We have issued a takedown request to all the shops and your release will be removed within the next 4 weeks. That’ll solve the issues your encountering with your other distributor