My payment from august not received to me yet.

Hi, i am still waiting to receive my payout request from 09 Aug, can you tell me what is the problem?

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Hello @xasi

Thanks for your message.

If the status of your payout is still “Pending” after 30 business days it means that the team is running some additional checks before the payment can be initiated. As a result, your payout may be delayed as these verifications take time but, in any case, we are doing our best to give you access to your revenue as soon as possible.

Please, check here for additional information on the status:

@Carlos will get back to you shortly.



Hey @xasi,

Our team is running additional verifications to validate your payout request. In the meantime, please be patient while it’s being taken care of.