I have released a new album, which went public the other day.
A few days ago, I received an email thanking me for ‘my purchase’ on a new album.
Confused, I went to my iMusician library, and I am now seeing a copy of the already sent-out album.
The duplicate album is in quality check and is slated for release on May 21st. This is not needed.
How can this be fixed? Thank you very much!
Thank you for your message. Someone from the iMusician Team will contact you shortly to solve your problem. Please be patient.
@Maurizio can you help here? Thanks!
I guess you are referring to Koelkastmuziek, right? I’m taking care of it right now, thanks for letting me know.
If you paid for that release please let me know and I’ll have a look at your invoices
update delivery team told me there was a technical issue related to your release so they had to duplicate it, but no worries, everything is under control. Thanks again for the heads up
Thank you very much!
I’m still seeing the album in my library, but I assume that all is sorted out.
I did not pay for the second release, so that should be fine