My track is not playing full length on spotify

I already notified the support a month ago but there is still no progress. I am not very pleased with your service. It’s not that I‘m asking a favor, I just want you to correct your mistake.

The track is cut short on spotify, I checked some other services like iTunes, there it works.

Walls & Birds - (Everything is) in the pawnshop.

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@judy

I tag @Melani and @Maurizio from the iMusician support to check your track on Spotify.

The iMusician support is closed the week-end.

A2D

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Hello good morning everyone @A2D and @judy !

I’m sorry that Spotify did not fix the issue despite our request on the 10th of October. I see my colleague Libera has sent a request, however, I confirm you that we sent a new urgent request. Please check within 5 business days! Thanks in advance for your patience!

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Thanks a lot Melani, I will check again next week.

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