No confirmation after submitting a Contact Support request

Hello,

I submitted a support request through the Contact Support interface inside my iMusician account.

However, after submitting it, I did not receive any confirmation email, ticket number, or visible status update.

Is this normal?

Should I receive a confirmation email after using the Contact Support form, or is there another place in my account where I can check whether the request was successfully received and track its status?

Thank you.

Hello @kiochan please check your emails :slight_smile: