Paid AMPLIFY+ subscription showing as Starter – [hidden by moderator]

Ask a Question Subscriptions
1

Hello iMusician team,

I purchased New Amplify+ 3 on February 10, 2026. My invoice [hidden by moderator] is marked as paid.

However, my account currently shows Starter, and because of this I cannot access private support through “Need Help?”.

Could a member of the iMusician team please contact me privately and check why my AMPLIFY+ subscription is no longer showing as active?

I can provide the paid invoice and screenshots privately.

Thank you.

2

hi @Jcrismusic , please don’t share invoice numbers , e-mail adresses etc in the forum, the Team will ask directly if needed :v:

3

i’m forwarding your msg to @Carlos from the Team :v:

4

Hello @Jcrismusic,

Our team contacted you via email on August 25th regarding your current subscription.

Best,