Paid for Amplify+ upgrade, but still nothing

[Jonah]

3 months ago, I paid for an Amplify+ plan so I could release to Apple Classical, but to this day I’m still stuck on the Starter Plan. And every time I try to subscribe now, I get told I have an existing order. The following image is a screenshot of my receipt.

[Andi]

hi @Jonah , I’m asking @Melani from the Team to take a look at this

[Jonah]

Thank you Andi! Really looking forward to getting this resolved before the end of the year

[Andi]

hi @Jonah , I’m forwarding this also to @Carlos from theTeam

[Carlos]

I’m checking with the team, I’ll get back to you asap!

[Carlos]

Update: Your AMPLIFY+ sub is now active

[Jonah]

Thank you very much! I see it’s finally been upgraded