Payment error

Nakamura · September 21, 2024, 6:40pm

I can’t complete the payment either on the credit card or on PayPal, on the card it says “statuses.transaction-status-authorization-failed”, and on PayPal it says something similar, I don’t know what am i doing wrong, please help

A2D · September 22, 2024, 5:27am

Hello @Nakamura

I tag the iMusician support to help you @Maurizio and @Melani

A2D an indie musician

Melani · September 23, 2024, 8:03am

Hi @Nakamura, thanks for your message.

I am going to forward this inquiry to our technical team and get back to you!

Thanks for your patience and have a great day!

Best,

Melani · September 23, 2024, 8:07am

Hello @Nakamura, thanks for your patience. Could you please try the payment again by going to this link:
https://imusician.app/account/invoices

Awaiting your response and have a great day!

All the best,